Design for Six Sigma in Product and Service Development

Design for Six Sigma (DFSS) is a data-driven quality strategy for designing products and services. The goal of DFSS is to avoid process problems using systems engineering techniques. DFSS consists of five interconnected phases: Define, Measure, Analyze, Design, Verify. This book provides a detailed description of how to apply DFSS in product and service development. It provides instructional strategies, an overview of benefits and uses, and a roadmap that links several methodologies including organizational leadership, product development, system integration, critical parameter management, voice of the customer, quality function deployment, and concept generation.

Elizabeth A. Cudney, Sandra L. Furterer

Instructional Strategies for Using this Book. Design for Six Sigma Overview and Benefits. Design for Six Sigma Roadmap. Military Tool Holder - A Design for Six Sigma Case Study. Portable Can Crusher - A Design for Six Sigma Case Study. Hazardous Chemical Cleanup - A Design for Six Sigma Case Study. Directional Radio Frequency (RF) - A Design for Six Sigma Case Study. Solar Heated Jacket - A Design for Six Sigma Case Study. Travel Jewelry Box - A Design for Six Sigma Case Study. Optical Mouse - A Design for Six Sigma Case Study. Duffel Bag - A Design for Six Sigma Case Study. Paper Towel Dispenser - A Design for Six Sigma Case Study. Healthcare Women's Center Process Design Case Study. Information Technology Project Charter Review Process Design Case Study. The Future and Challenge of Design for Six Sigma. Glossary. Appendices. Index.