Making Work Visible

If someone stole your wallet, you'd notice it. So why don't people notice when they are robbed of something much more valuable than their wallet—time? Today's workers are drowning: nonstop requests for time, days filled to the brim with meetings, and endless nights spent heroically fixing the latest problems. This churn and burn is creating a workforce constantly on the edge of burnout. In this timely book, IT time management expert Dominica DeGrandis reveals the real crime of the century—time theft, one of the most costly factors impacting enterprises in their day-to-day operations. Through simple solutions that make work visible, DeGrandis helps people round up the five thieves of time and take back their lives with time-saving solutions. Chock-full of exercises, takeaways, real-world examples, colorful diagrams, and an easy-going writing style, readers will quickly learn effective practices to create high-performing workflows within an organization. The technology world—and indeed the whole business world—is moving at a pace faster than ever before, and it shows no signs of slowing down. Instead of consigning ourselves to the pressure cooker of the modern world, it's time to elevate how we work. It's time to level up our game. It's time to make work visible.

By Dominica DeGrandis - Foreword by Tonianne DeMaria

Table of Contents Introduction Part 1: The 5 Thieves of Time 1.1 Too Much Work-in-Progress (WIP) 1.2 Unknown Dependencies 1.3 Unplanned Work 1.4 Conflicting Priorities 1.5 Neglected Work Part 2: How To Expose Time Thieves In Order To Optimize Workflow 2.1 Make Work Visible 2.2 Ambush the Ring Leader 2.3 Expose Dependencies 2.4 Committing the perfect crime using Unplanned Work 2.5 How to Prioritize 2.6 Preventing Negligence 2.7 Random Board Examples Part 3: Metrics, Feedback, Pomp & Calibration 3.1 Your Metrics or your Money 3.2 The Time Thief O'Gram 3.3 Operations Reviews 3.4 The Art of Meeting (Standups, Lean Coffee) 3.5 Undercover Investigation 3.6 Beastly Practices 3.7 Calibration: From Adversaries to Allies Glossary Table of Exercises/List of Charts, Graphs, Illustrations Etc. References Index Acknowledgements About the Author Resources