Managing Crisis

First published in 1986. Gerald C. Meyers believes that a crisis in business - as in life - is often foreseeable. He also believes that it can be managed, offering an unprecedented opportunity for positive change in a company. Meyers has developed a plan for practical crisis management.

Gerald C. Meyers, John Holusha

Acknowledgments; Introduction; Part One: The Argument; 1. Crisis Management 2. The Unmanaged Crisis 3. The Benefits of Crisis; Part Two: The Nine Forms of Crises; 4. Public Perception: "How Do I Look?" 5. Sudden Market Shift: "Which Way Did They Go?" 6. Product Failure: "Redesign It or Retire It" 7. Top Management Succession: "Weakness at the Top" 8. Cash Crises: "Frequent and Lethal" 9. Industrial Relations: "Labor's Love Lost" 10. Hostile Takeover: "Circle the Wagons" 11. Adverse International Events: "Foreseeable but Uncontrollable" 12. Regulation-Deregulation: "The Consummate Crap Game"; Part Three: Dealing with Disruption; 13. Thinking Tools for Crisis Management 14. Organizing for Crisis 15. Managing a Crisis; Index