Incidental Trainer

This book guides the incidental trainer through the process of training in order to help them achieve effectiveness in their program. The first part of the text explains the fundamental steps, from assessing the training needs to validating the training program. The second part covers advanced topics such as how to build a business case for the training budget and training in the virtual environment. Providing ready-to-use checklists and templates, the author presents universal training techniques, including instructional strategies that can be applied to the changing workplace.

Wan, Margaret

FUNDAMENTALS OF TRAINING: Introduction. Anatomy of a Training Plan. Training Needs Analysis. Task Analysis. Learning Objectives. Instructional Strategies. Training Aids and Media. Physical Environment. Testing Techniques. Presentation and Facilitation. Course Evaluation. Training Program Validation and Documentation. TRAINING LIKE THE PROS: Gaining Organizational Support for the Training Program. Achieving the Four E's of Training. From Presenter to Facilitator. Listening Skills: A Prerequisite of an Effective Trainer. Planning and Organizing an Energized Training Event. Generational Learning Styles. Training an International Workforce. Writing Valid and Reliable Test Questions. Techniques in Conducting Interviews and Surveys. A New Paradigm: Virtual Training. Additional Resources.