Work Process Knowledge

Work Process Knowledge brings together the findings of twenty-four leading researchers on new forms of work and the demands these place on workers' knowledge and skill. Their findings, based on a new set of investigations in a wide range of manufacturing and service industries, identify the kinds of knowledge required to work effectively in the post-Taylorist industrial organization. Raising fundamental issues for current industrial policy, science and technology policy, and ways of managing the post-Taylorist organization and developing human resources, this book will be of essential interest to academics and professionals working in the fields of management, human resource development, and workplace learning.

Nicholas Boreham is Professor of Education and Employment in the Institute of Education, University of Stirling, Scotland, and was previously Professor of Education in the University of Manchester, England. He has researched and published widely in the field of occupational competence, work-related knowledge and vocational training, with particular reference to decision-making and learning in health care and industrial process control., Renan Samurcay was charge de recherche at the CNRS research unit on Cognition et Activitis Finalises at the Universite Paris VIII at Saint-Denis, France, until her death in December 2001. She completed an extensive programme of research into the cognitive processes of operators in complex dynamic environments such as blast furnaces and nuclear power plants., Martin Fischer is Head of the Department of Information Technology and Competence at the Institut Technik und Bildung, Universiet of Bremen, Germany. His current research and teaching focuses on the relationship between changing work requirements and the acquisition of work-related knowledge and skills in education and training.

1. Nicholas Boreham Work Process Knowledge in Technological and Organizational Development 2. Michele Mariani Work Process Knowledge in a Chemical Company 3. Leena Norros and Maaria Nuutinen The Concept of the Core-Task and the Analysis of Working Practices 4. Martin Fischer and Peter Röben The Work Process Knowledge of Chemical Laboratory Assistants 5. Pierre Rabardel and Stella Duvenci-Langa Technological Change and the Construction of Competence 6. Lauge Baungaard Rasmussen Work Process Knowledge and Creativity in Industrial Design 7. Norma Lammont and Nicholas Boreham Creating Work Process Knowledge with New Technology in a Financial Services Workplace 8. Maria Teresa Oliveira, Ana Luisa Oliveira and Mariana Gaio Alves Dimensions of Work Process Knowledge 9. Martin Fischer Work Experience as an Element of Work Process Knowledge 10. Janine Rogalski, Marielle Plat and Patricia Antolin-Glenn Training for Collective Competence in Rare and Unpredictable Situations 11. Renan Samurçay and Christine Vidal-Gomel The Contribution of Work Process Knowledge to Competence in Electrical Maintenance 12. Martin Fischer and Felix Rauner The Implications of Work Process Knowledge for Vocational Education and Training 13. Nicholas Boreham Professionalization and Work Process Knowledge in the UK's National Health Service 14. Rik Huys and Geert Van Hootegem A Delayed Transformation? Changes in the Division of Labour and Their Implications for Learning Opportunities 15. Karsten Krüger, Wilfried Kruse and Maria Caprile Work Process Knowledge and Industrial and Labour Relations