Disillusionment or New Opportunities?

First published in 1998, this book explores the physical and technological changes which occurred in the growing bureaucracies of big-business and of government as well as in the small and mid-size business of the city. The study of these changes provides a context within which to set the complementary experiences of the men and women who chose to seek a living in the wide array of constantly changing office jobs.

1. Introduction. 2. Office Operations and Environments. 3. Supplying the needs of offices: Education for Office Workers. 4. Finding and Filling Office Jobs. 5. Career Paths: Fulfilment of the Vision? 6. White Collars into Pink: The Feminisation of Office Work. 7. Conclusion.