The Mediation Handbook

The Handbook of Mediation gathers leading experts across fields related to peace, justice, human rights, and conflict resolution to explore ways that mediation can be applied to a range of spectrums, including new age settings, relationships, organizations, institutions, communities, environmental conflicts, and intercultural and international conflicts. The text is informed by cogent theory, state-of-the-art research, and best practices to provide the reader with a well-rounded understanding of mediation practice in contemporary times. Based on four signature themes-contexts; skills and competencies; applications; and recommendations-the handbook provides theoretical, applicable, and practical insight into a variety of key approaches to mediation. Authors consider modern conflict on a local and global scale, emphasizing the importance of identifying effective strategies, foundations, and methods to shape the nature of a mediation mindfully and effectively. With a variety of interdisciplinary perspectives, the text complements the development of the reader's competencies and understanding of mediation in order to contribute to the advancement of the mediation field. With a conversational tone that will welcome readers, this comprehensive book is essential reading for students and professionals wanting to learn a wide range of potential interventions for conflict.

Alexia Georgakopoulos is a Professor in the Department of Conflict Studies at Nova Southeastern University, USA. She is the Director of the Institute of Conflict Resolution and Communication, a mediation and conflict resolution training and consulting firm specializing in delivering educational training and mediation certification to professionals. A world-class scholar and practitioner in mediation with numerous articles, book chapters, and speaking engagements, she was featured on NBC's Today Show to discuss peace in the diverse world.

Introduction: Revealing the World of Mediation Alexia Georgakopoulos Part I: Promoting Dynamic Mediation in the New Age - Mediation Career Trends through Time: Exploring Opportunities and Challenges Craig Zelizer & Colleen Chiochetti - Online Technology: The New Frontier for Mediation and Conflict Engagement Daniel Rainey & Alan Tidwell - Story-Based Inter-Group Mediation Jessica Senehi - The Intersection of Improv and Mediation Farshad Farahat, Charles Goesel & Alexia Georgakopoulos - Value-Centered Mediation: The Centrality and Use of Meaning and Values Mark Kleiman - Electronic Mediation Daniel Druckman & Sabine T. Koeszegi - Mediation and Spirituality Zena D. Zumeta Part II: Mediating in Relational Settings - Transformative Mediation: Illustrating a Relational View of Conflict Intervention Joseph P. Folger & Dan Simon - Narrative Mediation of Family Conflict John Winslade - Victim Offender Mediation: A Humanistic Approach Mark Umbreit & Toran Hansen - Brain Science Behind Mediating Relational Conflicts Thomas DiGrazia - Mindfulness in Mediation as a Relational Practice Ran Kuttner - Mediation and Collaboration with Multiple Disciplines: The Implementation of Systemic Theory in Alternative Dispute Resolution Tommie Boyd & Randy Heller - Dynamic Mediation: Integrating Forgiveness John Zivojinovic Part III: Mediating in Organizational and Institutional Settings - Mediation Within and Between Organizations Christopher Moore - Organizational Conflict Management Systems: The Emergence of Mediators as Conflict Resolution Professionals Alexia Georgakopoulos, Harold Coleman, Jr. & Rebecca Storrow - Effectiveness of Mediation in the State Agency Grievance Process Jessica Katz Jameson, RaJade M. Berry-James, Dennis M. Daley & Jerrell D. Coggburn - The Prison of Peace Project: A Model for Community Transformation Douglas E. Noll - Mediation and Dispute Resolution Services in Higher Education Neil H. Katz - Mediation as a Tool for Resolvng Workplace Conflicts LaVena Wilkin - Health Care Mediation: Promoting Workplace Collaboration and Patient Safety Robin Cooper - Institutional Mediation and Access to Justice in the State Court System of the United States Rebecca Storrow Part IV: Mediating in Community Settings - Promoting Peaceful Communities: The Challenges and Benefits of Community-Police Mediation Evan Hoffman - Sustaining Peer Mediation: Remaining Challenges and Opportunities for Peace Educators Cheryl Duckworth - Encouraging Effectiveness through Communication Competence in Community Mediation Brian L. Heisterkamp - The Space of Conflict: Aesthetic Lessons for Mediators Dorit Cypis - From Peers to Parents: Transferring Peer Mediation Skills from School to Family Vitus Ozoke Part V: Mediating within Environmental Settings - Conflict, Climate Change, and Environmental Catastrophe: How Mediators Can Help Save the Planet Kenneth Cloke - Mediators as Leaders in Climate Change: The Power of Neutrality Thomas Fiutak - The Role of Mediation in Large-Scale Collaborative Initiatives Marcelle E. DuPraw - Mediation at the Nexus of Climate Change and Conflict Oliver Leighton Barrett - The Public Sector as Mediator: The Role of Public Institutions in Environmental Collaborations and Conflict Resolution William Hall & Michael Kern Part VI: Mediating in International and Intercultural Settings - Thinking Locally, Acting Globally: Mediating Beyond Borders and Integrated Global Capacity Building Kenneth Cloke - International Multiparty Mediation SiniSa Vukovic - Exploring International Mediation: Past, Present and Beyond Lynn Cole - Culture, Religion, and Politics in International Mediation Mohammed Abu-Nimer & Timothy Seidel - International Mediation: Some Observations and Reflections Sean Byrne - Success and Failure of International Mediation: Examining Causes and Conditions that Impede or Assist Process Success Brian Polkinghorn, Anthony Yost & Matt Swiderski - Mediation and the Challenge of Fostering Reconciliation in Ethno-Political Disputes: The Case of Guyana Perry Mars, Frederic Pearson & Marie Olson-Lounsbery - Mediating in the Shadow of Conflict: United States Special Operations Forces in Unconventional Warfare Christian Ramthun, Raffi Mnatzakanian & Patrick James Christian - Religion and Mediation: Strange Bedfellows or Natural Allies? S. Ayse Kadayifci-Orellana - Mediating Peacebuilding in Protracted Conflicts: An Interactive Design Framework Benjamin Broome Conclusion: The Future of Mediation in a Changing World George A. Lopez