Communicating User Experience

Communicating User Experience illustrates how the use of Local Strategies Research (LSR) methodologies enables designers to understand the cultural implications for user actions and practices in and through digital media.

Trudy Milburn, PhD, is director of campus solutions at Taskstream.

Introduction: Local Strategies Research and User Interactions James L. Leighter & Trudy Milburn
Section I: Actions and Practices Trudy Milburn
Chapter 1: "OK, talk to you later": Practices of Ending and Switching Tasks in Interactions with an In-Car Voice Enabled Interface Molina Markham, Brion van Over, Lie & Donal Carbaugh
Chapter 2: Analyzing procedure to make sense of users' (inter)actions: A case study on applying the Ethnography of Communication for interaction design purposes Tabitha Hart
Section II: Interaction and Relationships Trudy Milburn
Chapter 3: "Showing We're a Team": Relating and Acting in Online/Offline Hybrid Organizational Meetings Katherine Peters
Chapter 4: Delving Deeper into Online Peer Feedback: Implications for Product Design Maaike Bouwmeester
Chapter 5: The Code of WeChat: Chinese Students' Cell Phone Social Media Practices Todd Lyle Sandel & Bei Ju
Section III: Intercultural Differentiation Trudy Milburn
Chapter 6: Myths about Finnishness on Cultural Mobile Phone Discourses Saila Poutiainen
Chapter 7: Intentional Design: Using Iterative Modification to Enhance Online Learning for Professional Cohorts Lauren Mackenzie & Megan R. Wallace